TERMS AND CONDITIONS
The Site is owned by Crowned in Royalty Boutique and crownedinroyalty.com and is available for a User’s personal and non-commercial purpose only. The Crowned in Royalty Boutique and crownedinroyalty.com name, logo, and site content, including all pictures, slogans, text, colors, designs, graphics, images, icons, buttons, code, and software, are all subject to trademark, copyright, and other applicable intellectual property rights and law. Crowned in Royalty and crownedinroyalty.com retains sole rights for all use, production, and copy of its trademarks, and any misuse is strictly prohibited. Our trademarks may not be copied, reproduced, modified, downloaded, published, exploited, or transmitted. You may not use any of our pictures in whole or in part. Any use in whole or in part of our images, logos, graphics, illustrations, photographs, and names is strictly prohibited.
SHIPPING & DELIVERY
All of our domestic orders are shipped through FEDEX or USPS
Following credit authorization and verification, orders will be shipped within 7-14 business days. Head wear is designed and made to order. You will recieve a one-of-a-kind work of art. We strive to get your items to you as quickly as possible. We use FEDEX or USPS shipping for all orders in the USA and orders arrive within 2-5 business days. Our fulfillment center is in Jackson, MS and Lithonia, Georgia. Please make sure that you use the billing address and contact information as it appears on your credit statement. In the event that your information does not match exactly what your credit card has on file, your order may be held and moved to our Verification department. Our verification department will contact you via email.This process might delay your order 1-3 business days.
We process and ship packages Monday, Wednesday, & Friday. We do not offer shipping or delivery on the weekends or holidays.
Your order may be delayed 1 to 2 business days if our verification department needs additional information. You will be contacted via email or phone if additional information is required for further verification. Please check your email if your order isn’t processed immediately.We reserve the right to cancel any order due to potential fraud.
Please contact firstname.lastname@example.org for international shipping and wholesale orders.
PRIVACY & SECURITY
Crowned in Royalty is committed to protecting your privacy and understand that your personal information is indeed private, and we only use personal information that you provide to process a requested transaction or to contact you regarding a particular transaction. When you shop on this website, we will collect personal information such as your name, e-mail address, billing address, delivery address, telephone number, product selection, credit card, or other payment information. Crowned in Royalty will not disclose customer information to ANY outside organizations without prior consent of the customer.
Crowned in Royalty uses security measures in order to protect from the loss, misuse and alteration of information under our control. All orders are transmitted over secure internet connections using SSL ( Secure Sockets Layer) encryption technology.
RETURNS AND REPLACEMENTS
Return Policy/COVID-19 Update
In order to protect our employees and our customers from any additional risk, we have made the decision to change our merchandise return policy.
We will not be accepting returns of any merchandise until further notice.
This policy is consistent at all locations and recommended by the CDC. Once a product has left the store, we cannot accept it back and
give a refund.
“NO CASH OR CREDIT CARD REFUNDS”
“PLEASE NOTE THAT CUSTOMER IS RESPONSIBLE FOR RETURN POSTAGE”